The new book, The 10 Laws of Trust, is a timely and critical guide to investing in high-trust relationships and reaping remarkable gains in reputation and the bottom-line.
“Trust works to everyone’s benefit,” explains book co-author Peterson. “It benefits individual contributors, work groups, customers, suppliers, vendors — and the betterment of the whole organization.”
“High-trust organizations are focused on empowering people to do their best.” Additionally, explains Peterson, “trust is the number one leadership competency needed today, principally because of how it affects every other competency leaders need to have.”
Co-authored by David A. Kaplan, the evidence-based book covers these 10 laws of trust:
Other valuable takeaways from the book include: